Frequently Asked Questions

How Does Thanks.io Work?

Thanks.io is a direct mail automation platform: upload a list or connect your CRM, choose a mailer type, and send handwritten-style postcards, letters, or notecards — automatically. Postage included. No minimums.

How Much Does Thanks.io Cost?

Thanks.io pricing: Free plan ($0/mo), Business ($49/mo), Professional ($199/mo), and High Volume (custom). Per-piece rates start at $0.60 for postcards with postage included. No minimums, no setup fees.

Does Thanks.io Have an API?

Yes — Thanks.io offers a full REST API (v2) to send postcards, letters, and any mailer type programmatically. Includes webhooks, OAuth 2.0, a sandbox, an OpenAPI spec, and an MCP server for AI agents.

How Long Does Direct Mail Take to Deliver?

Thanks.io Standard postage typically delivers in 7–14 business days; First Class in 3–10 business days from the print date. Orders placed before 11am Central are processed same-day. Postage included.

Can I Track Direct Mail with QR Codes?

Yes — Thanks.io gives every mail recipient a unique QR code. Each scan is tracked in real time with recipient details, timestamp, and location. Trigger follow-up campaigns, webhooks, or CRM actions on every scan.

What Is the Minimum Order on Thanks.io?

Thanks.io has no minimum order — ever. Send one postcard or one million at the same per-piece rate, on any plan including Free. No setup fees, no commitments, postage included.

Can I Send a Single Postcard with Thanks.io?

Yes — Thanks.io lets you send a single postcard with no minimum order, no setup fee, and postage included. Choose a design, enter one recipient, and your postcard ships the same day.

How Do I Automate Direct Mail from My CRM?

Connect Thanks.io to HubSpot, Salesforce, Pipedrive, HighLevel, or any CRM via Zapier, Make, or n8n. Trigger personalized postcard and letter sends automatically from CRM events — no minimums.

What Mail Types Can I Send with Thanks.io?

Thanks.io supports postcards (4×6, 6×9, 6×11), letters (windowed and windowless), notecards, branded gift cards, and MagnaCards (fridge magnets). All sizes support handwriting, QR codes, and personalization.

Does Thanks.io Support Webhooks?

Yes — Thanks.io fires webhooks on order status changes, item delivery, and QR code scans. Configure webhook URLs in the dashboard or via the API. Available on Business and Professional plans.