Frequently Asked Questions

How Does Thanks.io Work?

Upload a list or connect your CRM, choose a mailer type, and Thanks.io sends handwritten-style postcards, letters or notecards. Postage included, no minimums.

How Much Does Thanks.io Cost?

Thanks.io plans: Pay as you go ($0/mo), Business ($49/mo), Professional ($199/mo) and Enterprise. Postcards from $0.64 with postage. No minimums.

Does Thanks.io Have an API?

Yes. Thanks.io's REST API (v2) sends any mailer type programmatically, with webhooks, OAuth 2.0, a sandbox, an OpenAPI spec and an MCP server for AI agents.

How Long Does Direct Mail Take to Deliver?

Standard postage typically delivers in 7-14 business days, First Class in 3-10 from the print date. Orders placed before 11am Central process same-day.

Can I Track Direct Mail with QR Codes?

Yes. Every Thanks.io recipient gets a unique QR code, with each scan tracked in real time. Trigger follow-up mail, webhooks or CRM actions on every scan.

What Is the Minimum Order on Thanks.io?

Thanks.io has no minimum order. Send one postcard or one million at the same per-piece rate on any plan. No setup fees, no commitments, postage included.

Can I Send a Single Postcard with Thanks.io?

Yes. Send a single postcard with no minimum order, no setup fee and postage included. Choose a design, enter one recipient, and it ships the same day.

How Do I Automate Direct Mail from My CRM?

Connect Thanks.io to HubSpot, Salesforce, Pipedrive, HighLevel or any CRM via Zapier, Make or n8n, and send personalized mail from CRM events automatically.

What Mail Types Can I Send with Thanks.io?

Postcards (4x6, 6x9, 6x11), windowed and windowless letters, notecards, gift cards and MagnaCards, all with handwriting, QR codes and personalization.

Does Thanks.io Support Webhooks?

Yes. Thanks.io fires webhooks on order status changes, delivery and QR scans. Set them up in the dashboard or API on Business and Professional plans.