Question 1

How do I send one postcard with Thanks.io?

Accepted Answer

Log in to the Thanks.io dashboard, open the Send Mail Wizard or Card Builder, choose or create a design (Image Template), write your message, enter the recipient's name and address, and submit. Orders placed before 11am Central time are processed that same business day. Postage is included in the per-piece price — you pay only for the piece.

Question 2

Is there a price premium for sending just one piece?

Accepted Answer

No. The per-piece rate is the same whether you send one postcard or ten thousand. On the Free plan, single sends are available at the standard rate. On Business or Professional plans, you get the lower plan-tier rate for every piece, including single sends.

Question 3

Can I trigger a single send from my CRM automatically?

Accepted Answer

Yes. Thanks.io integrates with HubSpot natively and with 8,000+ apps via Zapier, Make, and n8n. You can configure a workflow that triggers a single postcard send whenever a CRM event fires — for example, a new lead, a closed deal, a birthday, or a support ticket resolution — without any batch requirement.

Question 4

Can I send a single postcard via the API?

Accepted Answer

Yes. A single POST request to the Thanks.io REST API sends one piece to one recipient. There is no batch minimum in the API. This is ideal for transactional direct mail — for example, sending a welcome card immediately when a new customer signs up, or a win-back card when a subscription lapses.

Question 5

What postcard sizes can I send as a single piece?

Accepted Answer

All three postcard sizes are available for single sends: 4×6, 6×9, and 6×11. All sizes support handwritten-style personalization, QR codes, dynamic images (Street View, custom photos), and Standard or First Class postage. The 6×11 postcard is the largest format and makes the strongest visual impression for single-send outreach.

Can I Send a Single Postcard with Thanks.io?

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