Which CRMs does Thanks.io integrate with?

Thanks.io has a native integration with HubSpot (send directly from contact records and HubSpot workflows). Via Zapier, Make, n8n, Pipedream, or Integrately, it connects to Salesforce, Pipedrive, ActiveCampaign, HighLevel, Bold Trail/kvCORE, Zoho, MedicarePRO, and 8,000+ other apps. Most CRMs without a native Thanks.io integration can connect via Zapier.

How does the HubSpot integration work?

Thanks.io's native HubSpot integration lets you send mail directly from a HubSpot contact record with one click, and trigger sends from HubSpot Workflows automatically. You can personalize each piece with HubSpot contact properties (name, company, city, custom fields) and use QR tracking to log engagement back into HubSpot via webhook.

How do I set up a CRM-triggered mail automation with Zapier?

In Zapier, create a Zap with your CRM as the Trigger (e.g., 'New Contact in Salesforce' or 'Deal Stage Changed in Pipedrive') and Thanks.io as the Action (e.g., 'Send Postcard'). Map the CRM contact fields to Thanks.io recipient fields (name, address, personalization variables). Once the Zap is active, every matching CRM event automatically triggers a postcard send — no batch upload required.

Can I personalize each mailer with CRM data?

Yes. Thanks.io supports per-recipient personalization variables — %FIRST_NAME%, %CITY%, %CUSTOM1%, and more — that are populated from your CRM data at send time. You can also include AI-generated personalized messages and dynamic images (such as a Street View photo of the recipient's property for real estate use cases). Every piece looks individually written.

What CRM-triggered campaigns are available?

Thanks.io supports five automated campaign types that can be CRM-driven: Days After Added (drip — send N days after a contact enters a list), Birthday/Holiday (mail on the contact's birthday), Neighbor Blast (mail every address near a property), evenFLOW (pace sends at a daily limit), and API-triggered single sends on any CRM event via webhook or Zapier.

Does Thanks.io work with e-commerce platforms like Shopify?

Yes. Thanks.io connects to Shopify, WooCommerce, BigCommerce, and Magento via Zapier or Make. Common e-commerce automations include abandoned cart recovery postcards (send a postcard 24–48 hours after cart abandonment), post-purchase thank-you cards, and win-back campaigns triggered by lapsed-purchase events.

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How Do I Automate Direct Mail from My CRM?

Thanks.io integrates natively with HubSpot and connects to Salesforce, Pipedrive, ActiveCampaign, HighLevel, and 8,000+ other apps via Zapier, Make, and n8n. You set a trigger (new lead, deal closed, anniversary, cart abandoned) and Thanks.io automatically sends a personalized postcard, letter, or notecard — no manual work required after setup.

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